Operate & Run
We run your day-to-day IT operations, from platform and application ops to end-user support, and take technical ownership of your infrastructure.
- 20.000+Servers managed
- 8Data centers · 5 cities
- 24/7NOC support
- 99.99%Uptime SLA
Services in this pillar
Your own team, or managed services?
A mid-sized company runs its technology operations in one of three ways: entirely with its own team, entirely as a managed service, or both together. The decision comes down to what you want your team to spend its time on.
| Your own team | Eclit managed services | |
|---|---|---|
| On-call | The engineer doing the day job also wakes up at night | 24/7 NOC is part of the service |
| Expertise | A separate specialist for every platform | Platform, database, network and security teams under one roof; 150+ engineers |
| Patching and maintenance | Postponed, piles up | In a planned window, on record |
| Change | Knowledge stays with individuals | Changes are recorded; who did what can be found later |
| Service level | An internal target | Written into the contract: 99.99% uptime SLA and response time |
| Decision authority | Entirely yours | You set the priorities and the budget; the operation is ours |
Handing over without losing your team is possible too: your team stays on the product and the business, infrastructure and on-call move to us. Managed Infrastructure Services →
The scope of the handover drives the cost
| Scope | What is handed over | Cost |
|---|---|---|
| Monitoring and on-call | 24/7 monitoring and first response; operation stays with you | Low |
| Infrastructure operations | Servers, virtualization, storage, network and backup; patching, maintenance and incident response | Medium |
| End-to-end operations | On top of infrastructure: databases, application runtime, end-user support and platform services | High |
The scope can be widened during the contract; starting with monitoring and moving on to infrastructure is possible.
What drives the price of managed services
- Number of assets: servers, virtual machines, network devices, users
- Scope of the handover: monitoring, infrastructure operations or end-to-end
- Service level: response time and coverage (8×5 or 24/7)
- Platform diversity: virtualization, databases, cloud accounts
- Reporting and advisory frequency
For a quote, an asset inventory, the list of critical systems and the coverage you want are enough.
Numbers from the contract and the field
The number of servers we manage; operations run at this scale.
On-call is part of the service; the availability commitment is in the contract.
Cloud, colocation and the disaster recovery site are in Türkiye.
Our business continuity, information security and privacy information management systems are certified.
Certifications →Our Methodology
Every layer of your infrastructure goes through the same method, in the same order. No step gets skipped.
- 01
Assess & Audit
We start by auditing your infrastructure end to end, then list the bottlenecks and the places worth fixing.
- 02
Configure & Optimize
We reconfigure your systems to meet performance, security and availability targets.
- 03
Monitor & Maintain
We monitor 24/7 and keep maintenance on schedule, so issues are caught before they affect your business.
Knowledge Hub
What we have written about running and managing technology, collected in one place.
Frequently asked questions
Ask our team directly.
0850 432 3258How should a mid-sized company in Türkiye choose a managed service provider?+
With four questions. Is the on-call real: who looks at an alert raised at night, and is a response time in the contract? Is the scope clear: is the line of responsibility written down, who owns patching and backup? Is there evidence: monthly reports, incident records, restore drills? Is the exit path open: how do you get your data and systems back? References and certificates come after these four questions. At Eclit, 24/7 NOC and a 99.99% uptime SLA are written into the contract; the ISO 22301, ISO/IEC 27001 and ISO/IEC 27701 certificates can be verified.
Which managed services are recommended for a growing SME?+
In order. First 24/7 monitoring and backup, because the biggest risks are an outage nobody notices and a backup that does not restore. Then infrastructure operations: patching, maintenance and capacity. As growth picks up, cloud servers and end-user support. Nothing has to be handed over all at once; the scope can be widened.
Does it make sense to work with a managed service for IT modernization and automation?+
Modernization is not a one-off project but a change in how you operate: renewing the virtualization platform, moving to the cloud, modernizing databases and automating CI/CD all need a team to run those systems afterwards. That is the point of a managed service: the team that designs it also runs it, and automation becomes part of the operating routine. It makes sense when you want your team's time to go to the product and the business.
Ready to optimize your operations?
Book a free call and we will work out together where to start on your systems.
Book a Consultation