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Managed Services

Managed Cloud Services

Cloud servers, storage and networking as a service (IaaS) from data centers in Türkiye, plus management of your public cloud accounts: we take on monitoring, backup and day-to-day operations.

What we deliver

  1. Management of AWS, Azure and GCP, from provisioning to cost governance and ongoing optimization.

  2. We design and operate private cloud infrastructure that meets your data residency, compliance and performance requirements.

  3. Continuous right-sizing, reserved instance planning and waste elimination to reduce your cloud bill by an average of 30%.

  4. A proven migration methodology (assess, plan, migrate and validate) with minimal disruption to your operations.

  5. Built-in security controls, policy guardrails and compliance monitoring across every cloud account you run.

  6. Autoscaling and multi-region redundancy to handle traffic spikes and eliminate single points of failure.

What to look at when handing over cloud infrastructure

Handing over cloud infrastructure is a different decision from renting a server: you are handing over the operation, not the resource. Compare providers on four things: the line of responsibility, where the data sits, evidence of operation, and the exit path.

Cloud server (IaaS)Eclit managed cloud
Line of responsibilityServer, storage and network with the provider; the operating system and everything above it with youThe operating system layer is ours too: monitoring, patching, backup, incident response; the line is written into the contract
DesignYou pick from ready-made packagesThe infrastructure is designed around your workload
OutageYou notice it, you open the ticketThe monitoring alert opens automatically and an incident record is created; notification path and time are in the contract
BackupAn add-on; you test the restoreIn scope; retention is in the contract and restorability is verified by drills
GrowthA new packageCPU, memory and disk are increased online; you hear about it before the threshold is reached
Where the data sitsDepends on the providerOur data centers in Türkiye; the location is written into the contract

We also manage your own public cloud accounts (AWS, Azure, GCP); FinOps and cost optimization sit with the same team. Cloud Platforms →

The criticality tier drives the cost

WorkloadSetupCost
Critical: payments, production, customer-facingMulti-region redundancy, autoscaling, short RPO and RTO, 24/7 responseHigh
Business applications: ERP, internal systemsRedundant infrastructure, planned maintenance window, daily backupMedium
Test and developmentSingle copy, resources that can be switched off, scaled to working hoursLow

Not every system needs the same tier; workloads are classified first, then the setup is chosen.

What drives the price of managed cloud

  • Resources: CPU, memory, disk and storage class
  • Redundancy tier and service level (SLA)
  • Backup scope and retention period
  • License model: ours, or bring your own (BYOL)
  • Scope of operation: infrastructure only, or the operating system and above as well

For a quote, a server list, the resource requirement and a criticality class per system are enough.

Infrastructure in Türkiye, operation with evidence

8 data centers in 5 cities

Cloud servers, storage and network live in these data centers; for organizations with data-residency requirements the location is written into the contract.

99.99% uptime SLA

The availability commitment written into our service agreements.

24/7 NOC

Learning about an outage from the customer means monitoring is not working; the on-duty engineer handles the alert.

ISO/IEC 27001 and ISO/IEC 27701

Our information security and privacy information management systems are certified; certificates can be verified through TÜRKAK.

Certifications →
Operational architecture

How it works

Every engagement follows the same five steps: baseline the current state, design the target model, roll out in stages, operate it, and improve against measurements.

01

Assess

Baseline the current state, name the gaps and put the success criteria in writing.

02

Design

Architect the target operating model and the toolchain it needs.

03

Deploy

Implement, configure and validate in a staged rollout.

04

Operate

24/7 management with contracted response times and proactive monitoring.

05

Improve

Continuous improvement driven by metrics, incidents and changes in the business.

Contracted service levels

Every engagement runs under a written SLA: a commitment, not a best-effort promise.

Run by engineers

Dedicated engineers who know your stack. No generalist help-desk tier in between.

Continuous improvement

Service reviews every two weeks, roadmap updates every quarter.

The concepts behind this service

Cloud server
A server running on virtualized resources and managed remotely, with no hardware to buy.
Hosting
Running a website or application, or storing data, on a provider's infrastructure.
Infrastructure-as-a-Service (IaaS)
Infrastructure (servers, storage, network) delivered as a service.
VDS
Virtual dedicated server — running on shared physical hardware but with resources allocated to a single customer.
VPS
Virtual private server — a partition of a physical server with its own operating system and allocated resources.
Managed cloud
Monitoring, management, security and cost tracking of cloud infrastructure taken on by a provider.

This section explains the technical terms used on this page. The definitions come from Eclit's own technology glossary, and each term links through to its full entry there.

The full technology glossary →

Knowledge Hub

What we have written about running and managing technology, collected in one place.

View All →
01What is the managed cloud server service, and what does it cover?

We provide cloud servers, storage and networking as a service (IaaS) from data centers in Türkiye and run the operating system layer on top: monitoring, patching, backup and incident response. Resources can be scaled online; the service level and the boundary of responsibility are written into the contract.

02How do you compare managed service providers when handing over cloud infrastructure?

On four criteria. Line of responsibility: who owns outages, patching and backup, and is it written into the contract? Where the data sits: which data center, which country; if a region abroad is used, is it stated explicitly? Evidence of operation: are there monthly reports, incident records and restore drills? Exit path: how do you get your data and virtual machines back, and are the time and cost known? A price list only makes sense after these four questions.

03What should you look at when choosing managed cloud for critical workloads?

First decide how much data the workload can lose (RPO) and how much downtime is acceptable (RTO); the setup follows from that: multi-region redundancy, autoscaling and 24/7 response are for critical systems. Then look at dependencies: if authentication, the database and integrations are not in the same resilience tier, the application does not stay up on its own. A setup that has never been drilled is an assumption; ask for a measured failover.

04What determines the price of a managed cloud server?

Five factors: resources (CPU, memory, disk and storage class), redundancy tier and SLA, backup scope and retention, license model (ours or your own) and scope of operation. The same resources are priced differently when the redundancy tier changes, which is why a quote comes after the workloads are classified.

05What is the difference between managed cloud and IaaS?

With IaaS you get compute, storage and network as a service; the operating system and everything above it stay with you. With managed cloud we also run the operating system layer: monitoring, patching, backup and incident response. Where responsibility ends is written into the contract.

06Is a cloud server or VPS the same as managed cloud?

No. With a cloud server you rent the capacity and do the setup and maintenance yourself. With managed cloud the infrastructure is designed around your workload; monitoring, backup and updates are our job, and the service level is defined in the contract.

07Where does your hosting run?

In data centers in Türkiye. For organizations with a data residency requirement the location is written into the contract; if an overseas region is preferred, that is defined explicitly too.

08Can I scale up immediately if I need more resources?

Yes, CPU, memory and disk can be increased online. Scaling down is possible too, but it is done as a planned change. We monitor usage trends and let you know before a threshold is reached.

09Are my servers backed up?

Backup is in scope and the retention period is defined in the contract. Regular restore drills prove the backups actually come back, which matters more than the fact that they exist.

10How will I know if there is an outage?

Monitoring raises an alert automatically and an incident record is created; the notification path and timing are defined in the contract. Learning about an outage from the customer means the monitoring is not working.

11Can I bring my own licenses?

For most products yes: Windows Server, SQL Server and similar. We check in advance whether the license model permits hosting, because not every license type can be used on third-party infrastructure.

Let's work out where to start

Within two weeks you get it in writing: what works, what carries risk, and a prioritized roadmap.

Request a conversation