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PRIVATE SECTOR

Retail and e-commerce

The three busiest days of the year carry as much load as the other 362 combined.

99.99%PEAK-DAY AVAILABILITY
Where it gets hard

In retail, technology is tested hardest on campaign days.

01

Unpredictable peaks

Traffic on campaign, holiday and sale days pushes infrastructure sized for ordinary days to its limit.

CAMPAIGN SCALING

Capacity grows before a campaign and comes back down after it; you do not pay for a peak all year.

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02

A fragile checkout

If payments slow down whenever the catalog does, the sale waiting in the basket walks out the door.

PAYMENT PATH

Payment traffic sits on separate capacity, so checkout keeps working even when the catalog slows down.

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03

A scattered store network

As the number of stores grows, problems with point-of-sale and inventory connections are noticed later.

STORE NETWORK

Point-of-sale and inventory connectivity across hundreds of stores, monitored from one place.

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Approach

What we do in this industry

01
CAMPAIGN SCALING

Capacity grows before a campaign and comes back down after it; you do not pay for a peak all year.

  • A capacity plan tied to the campaign calendar
  • Automatic scale-up and scale-down with load
  • A resource and cost report after each campaign
Compliance and assurance

Customer data and payment security are part of the design.

KVKK

Where customer data is held and who has accessed it are on record.

Card payment security

Systems that handle card data are built separately from everything else.

Access records

Administrator access is logged per person and can be reported after the fact.

Retail and e-commerce

Frequently asked questions

Don't see your question?

Ask our team directly.

0850 432 3258
Which managed IT services do retail and e-commerce companies need?

In retail, infrastructure is tested hardest on campaign days, so the services Eclit recommends rest on four needs: a capacity plan tied to the campaign calendar, with cloud capacity that scales automatically with load; payment infrastructure on separate capacity that scales independently of the catalog; point-of-sale and inventory connections across stores monitored from one place; and a load test based on real traffic patterns before the campaign. Application security (WAF), DDoS and bot protection, and observability complete the picture. Systems that handle card data are built separately from everything else, and where customer data is held and who has accessed it are on record for KVKK.

How far ahead of a campaign do you start preparing?

Preparation starts once the campaign calendar is set. The load test and capacity plan are completed before the campaign, and we review the results together.

Can you work without replacing our current infrastructure?

The first step is to listen to how things are set up today. After that conversation we decide together what stays and what moves.

Do payment systems run on your side?

That depends on your setup. If we run the payment infrastructure, we keep it on separate capacity; if it stays with you, we take on its monitoring.

How do you spot connection problems in stores?

Store connections are monitored centrally. When a point-of-sale or inventory link drops, the alert reaches our team before the store has to call.

A question about this industry?

Tell us how things are set up today and we will work out where to start.

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